Welcome to Smoozzy, where we provide a range of services to enhance your social media experience. Smoozzy, operated by King and Queen Media, offers these services to you under the following Terms and Conditions of Use. By accessing and using our website, you agree to comply with these terms, all applicable laws, and regulations. If you do not agree with any part of these terms, kindly refrain from using our site. The materials on this website are protected by copyright and trademark laws.

Use License

Smoozzy grants you a limited, non-exclusive, and revocable license to temporarily download one copy of the materials (information or software) for personal, non-commercial transitory viewing. This license does not transfer ownership and comes with certain restrictions. You may not modify or copy the materials, use them for any commercial purpose, attempt to reverse engineer any software, remove copyright notations, or transfer the materials to another person.

This license automatically terminates if you violate any of these restrictions, and Smoozzy may terminate it at any time. Upon termination, you must destroy any downloaded materials in your possession.

Disclaimer

The materials on Smoozzy’s website are provided “as is.” Smoozzy makes no warranties, expressed or implied, and disclaims all other warranties, including merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Smoozzy does not warrant the accuracy, likely results, or reliability of the materials on its website or linked sites.

Limitations

In no event shall Smoozzy or its suppliers be liable for any damages arising out of the use or inability to use the materials on its website. This includes damages for loss of data or profit, even if Smoozzy has been notified of the possibility of such damages. Due to jurisdictional differences, some limitations may not apply to you.

Billing

Payments on Smoozzy are processed securely using a verified payment gateway. By making a purchase, you explicitly agree not to file fraudulent disputes. In case of a fraudulent attempt, Smoozzy reserves the right to take appropriate actions, including resetting followers and likes, terminating accounts, and/or banning IP addresses.

Revisions and Errata

Smoozzy may make changes to the materials on its website without notice. While efforts are made to ensure accuracy, technical, typographical, or photographic errors may occur. Smoozzy does not commit to updating materials but strives for the best user experience.

Links

Smoozzy is not responsible for the contents of linked sites. The inclusion of a link does not imply endorsement. Use of any linked website is at the user’s own risk.

Site Terms of Use Modifications

Smoozzy may revise these Terms of Use without notice. By using this website, you agree to be bound by the current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Smoozzy website shall be governed by the laws of the UAE. General Terms and Conditions apply to website use

Account Creation

Upon making your first purchase with Smoozzy, an account will be automatically created for you. This account is designed to enhance your overall user experience, allowing for seamless order tracking, efficient communication, and a personalized interaction with our services. We ensure that the information gathered during the account creation process is handled in accordance with our Privacy Policy. You have the option to manage and update your account details, including preferences and security settings, at any time. Please review our Privacy Policy for comprehensive details on how we handle your personal information. By continuing to use Smoozzy services, you consent to the automatic creation of an account after your initial purchase. If you have any concerns or inquiries regarding your account, our support team is readily available to assist you.

Service

Smoozzy is not affiliated with Instagram, Facebook, Meta, TikTok or any Instagram third-party partners. Users are responsible for compliance with Instagram, Facebook and TikTok rules and relevant legislation. Smoozzy cannot guarantee the exact number of followers, likes, or views but strives to meet expectations. Continuous, uninterrupted, or error-free service operability is not guaranteed.

By purchasing Smoozzy service, you affirm understanding and agree not to file fraudulent disputes. Chargebacks result in a permanent ban, and measures may be taken to remove previously provided services.

Smoozzy reserves the right to modify, suspend, or withdraw the service or any content without notice and without incurring liability. It is the user’s responsibility to check for changes in the Terms.

Refunds

General Policy

Customers unsatisfied with Smoozzy services may request a refund within the first 30 calendar days from the initial purchase. Refund requests must be initiated through customer support.

Reasons

Our refund policy is applicable under the following circumstances:

1. Non-delivery of the paid service: If you have made a payment for a service and it was not delivered.

2. Multiple charges for a single purchase: In the event that you were erroneously charged multiple times for a single transaction.

3. Incorrect amount charged from the checkout final price: If you were charged an amount that differs from the originally specified checkout final price.

Please note that refunds to the original payment method will only be considered for the aforementioned reasons. In all other cases, a refund may be offered as credit to the client’s account balance. It is essential for clients to provide supporting evidence or proofs for refund requests falling within the specified criteria, ensuring a transparent and fair assessment of the situation

Exclusions

Refunds are not eligible for free credits, promotional services, fully delivered and confirmed services, or accounts violating Terms of Service.

Process

To initiate a refund, contact customer support with the order number and a detailed explanation. Approval or denial will be communicated within 3-5 business days. Approved refunds are issued to the original payment method within 7-10 business days.

Right to Deny Refund

Smoozzy reserves the right to deny refunds for abuse, multiple requests, or failure to adhere to terms and conditions.

Service-Specific Guidelines

Once services are fully delivered and confirmed, no refunds are available. Contact customer support for assistance with delivery or quality issues before the 30-day period expires.

Inquiries

Inquiries about this Refund Policy should be directed to customer support via email at https://smoozzy.com/my-account/support/

By making a purchase on Smoozzy, you agree to this Refund Policy. Smoozzy reserves the right to modify this policy at any time without prior notice.